Responsibilities

1. ​​As a direct subordinate of CEO for tracking and managing Klinik Pintar’s KPI & OKR
2. As a gatekeeper to triage problems & obstacle that needs executives attention, including analyzing relevant data to formulate recommendations or solution
3. Leading ad hoc initiative projects, pulling in other executive members or other team members if necessary
4. Planning, prepare materials, and managing high-level meeting

Requirement & Qualifications

1. Have experience in the same position or in Strategy and Business Division at least 7 years
2. Exposure to both strategy and operations side of the business is preferred
3. Have the capability of negotiation, analytics, and finance metrics calculation
4. Experience in the health-tech or healthcare industry preferred
5. Have good communication and have the capability of negotiation, analytics, and calculation
6. Able to think creatively, identify, and build support for innovative/outside-the-box solutions
7. Strong work ethic and proven track record working in teams
8. Excellent organizational skills with high attention to details
9. A hands-on team player that thrives in a fast-paced environment
10. Fluency in business & active English is a must

Responsibilities

1. Define, direct, and oversees Klinik Pintar’s sales & marketing strategy to develop the company’s B2B and B2C market
2. Define, direct, and oversees Klinik Pintar’s business development strategy to build and manage relationships with the company’s strategic partner: clinics and other potential partners
3. Build & in charge of multiple discipline teams under commercial division: marketing, partnership, sales, and customer success to achieve organization’s

Key Duties

1. Determine the mission and also provide strategic direction for KP’s sales and marketing funnel on all potential-relevant channels
2. Establish and implement short- and long-range goals, objectives, policies, and operating procedures; ensuring compliance with health regulations,
3. Develop and nurture relationships with clients and partners to develop sustainable and profitable growth.
4. Maintain strong knowledge of the industry, researching and validating new business ideas that are relevant to the market, and collaborating with customer insights.
5. Partnering with other internal stakeholders to deliver high-quality service, establishing consistent practices, and approaches to drive high-performance results to clients and customers.
6. Measure the performance of each team & individual Key Results and establish a target for improvement

Requirement & Qualifications

1. 8 years of relevant experience in B2C marketing and business development/partnership
2. Has sales and marketing with commercial experience and/or leadership experience in healthcare or other industries with functions in commercial excellence
3. Strong analytical skills and ability to structure complex commercial arrangements
4. Strong presentation and negotiation skills
5. Experience in early-stage start-ups environment would be an advantage
6. Digital & technology savvy
7. Strong people management skills, with a collaborative mindset
8. Ability to thrive in a fast-paced and results-oriented environment
9. Strong business acumen and willingness to be hands-on

Responsibilities

1. Develop the people function from the ground up i.e. recruitment, employee relations, performance management, compensation and benefits, training and development
2. Develop and monitor overall people strategies, initiatives, systems, and procedures across the organization.
3. Lead and manage the People Team including designing policies, procedures, and coordinating in the areas of recruitment, organizational development, training, performance management, and industrial relations.
4. Nurture a positive working environment.
5. Oversee and manage HR compliance, audits, and governance.
6. Developing and maintaining the company culture and employee branding.

Requirement & Qualifications

1. Minimum of 8 years of professional experience in HR, preferably in the start-up or tech industries.
2. In-depth knowledge of labor law and HR best practices.
3. Strategic thinking, and practical abilities to set direction and shape future development
4. Excellent communication and interpersonal skills
5. Excellent people management and leadership skills - in recruitment, learning and development, coaching, conflict management, and performance management
6. Experience in the healthcare industry is preferred

Responsibilities

1. Responsible to establish Klinik Pintar’s supply chain value stream and infrastructure
2. Develop and nurture relationships with relevant SC partners to develop high-value supply chain services
3. Build and in charge of multiple teams under supply chain division to grow supply chain business and manage high-quality SC fulfillment

Key Duties

1. Determine the mission and also provide strategic direction for the development & management of Klinik Pintar SC business & management
2. Establish and implement short- and long-range goals, objectives, policies, and operating procedures; while ensuring strict compliance with regulations,
3. In charge of vendor management process and negotiation, including procurement activities.
4. Establishes controls to ensure the company is operating at the highest level of performance and efficiencies while minimized supply chain risk.
5. Develop and manage departmental budgets accordingly.
6. Develop and nurture relationships with suppliers to develop sustainable and profitable growth.
7. Managing detailed activities records, documents, and related data to generate accurate reports for supply chain-related matters.

Requirement & Qualifications

1. Minimum 7 years of experience in supply chain management
2. Minimum Bachelor Degree with a preferred discipline in Supply chain/ Business/ Technical areas.
3. Experience with any supply chain ERP Systems
4. In-depth knowledge of medical supply chain regulatory requirements.
5. Ability to work on complex problems where analysis of situations or data requires
6. Strong leadership skills to manage various teams under
7. Great analytical skills and business mindset

Responsibilities

1. Responsible to establish Klinik Pintar IDI customers ecosystem
2. Responsible to build positioning & branding of Klinik Pintar’s brand to ensure all coverage target market (B2B, B2C, and Partners)
3. Responsible for managing and tracking performance and key results of the marketing team

Key Duties

1. Build and oversees marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic marketing plans while ensuring compliance with regulations,
2. Leading and managing digital marketing, Facebook Ads, SEO, keywords optimization, and others to improve visibility and credibility through a digital environment
3. Continuously innovate and find a creative strategy with a variety of organic and owned acquisition channels like content creation, event development, lead generation campaigns, and many others
4. Prepare and monitor the marketing budget to balance between cost and performance
5. Measure and report on the performance of marketing campaigns to generate insights and assess against goals to support improved marketing strategy and communications
6. Communicating with external parties such as 3rd party agencies, KOL/Influencers, etc.
7. Follow and analyze market trends and competitors activities

Requirement & Qualifications

1. Proven work experience in marketing &/or advertising area (at least 3+ years on managerial level or above)
2. Proven experience in identifying target audiences and in creatively devising and leading across channels marketing and branding campaigns that engage, educate, and motivate. Exposure to digital and direct response marketing
3. Solid knowledge of data analytics & performance management
4. Experiences with handling various roles in the Marketing area (branding, content, public relations, digital marketing)
5. A sense of aesthetics and a love for great copy and witty communication
6. Up-to-date with the latest trends and best practices in online marketing and branding

We are looking for a talented Software Engineer (In Operations) who will work together collaboratively with Tech Team and Operations Team. In our Tech team, you'll be handling projects for feature development, maintenance, and integrations. While in our Ops team you'll have the functionality to build MVP using low code tools as well as improving clinic experience.

Reporting to Chief Technology Officer you will be responsible for: develop and maintain our clinic management system using PHP and NodeJS, support the clinic's PIC in using our clinic management system, and build MVP for new service using low code tools.

Key Duties

1. Have sufficient knowledge of Laravel PHP to be able to understand our system behavior, solve problems, and correctly identify parts of the system responsible for technical support issues.
2. Establish a good relationship with the clinic's PIC. Gather feedback periodically and handle errors gracefully.
3. Support product/business team to assist in validating their hypothesis by building prototypes.
4. Create a stable and scalable system by adding API/UI tests for new changes.
5. Work in a cross-functional project team to ensure a multitude of systems integrates efficiently.
6. Maintain and create good documentation for better knowledge transfer in a remote team.

Requirements & Qualifications

1. Good communication skills as you will communicate with the clinic’s PIC frequently
2. Proficiency in working with Laravel (at least 3 years of experience)
3. 2 years of experience in database technology such as MySQL and MongoDB
4. Working knowledge of other programming languages/frameworks (JavaScript, NodeJS, and VueJS) is a plus
5. Love to research new tools for improvement
6. Strong attention to details
7. Have the passion and dedication to write highly reliable code
8. Team player who love to teach others about cool new tricks you learned and absorb tips and tricks from developers; love solving problems as a team across platforms
9. Having experience in medical tech or healthcare is preferred.
10. Bachelor’s degree or equivalent experience in Computer Science or related field is advantageous

Responsibilities

1. Define business requirements for new services and formulate ways for business practice and performance to improve
2. Produce optimal price points for every product and services
3. Advising price strategies &/ monetization scenarios that cater to revenue goals & target market (B2B & B2C) including doing some price experiments to test the assumptions
4. Collaborate with relevant team/departments to produce pricing insights through customer survey, competitor tracking, sales patterns, - and provide strategies for improvement.
5. Validate sales quotations for accuracy and profitability and assist the sales team with tools/materials needed for them to handle pricing negotiations of client's proposals
6. Responsible to coordinate, maintain, and regularly update a price database to the products created by the company
7. Collaborate with related teams to perform cost analysis including but not limited to marketing cost, inventory cost, and production cost.

Requirement & Qualifications

1. Experience working as a Business Analyst &/or Pricing Analyst in healthcare, hospitality, or retail -multi-product company at least 2+ years
2. Familiar with database management, back-office, and billing systems
3. In-depth knowledge of business numbers and familiar with statistics and data analysis
4. Strongly attention to detail
5. A customer-centric work approach
6. Good negotiations and problem-solving skills
7. Bachelor’s degree in quantitative subjects is a plus

Responsibilities

1. Define product vision, road-map, and growth opportunities
2. Maintain strong knowledge and update around the latest trend in related industries.
3. Do research & validation for new business ideas and collaborate with customer insights.
4. Work closely with researchers to identify user needs.
5. Work closely with the Product Team (Medical, Design, Tech) to develop solutions that deliver delightful user experiences and that provide maximum value to clients.
6. Responsible for ensuring impeccable features and functionality of the product.
7. Responsible for the full product cycle, from conception to product launch and ongoing product iteration.
8. Own the product roadmap and manage the product backlog.
9. Help create and deliver technical content for the community such as documentation, tutorials, presentations, and workshops.
10. Lead the cross-functional team to deliver best-in-class user experiences

Requirement & Qualifications

1. Minimum 5 years of experience in the technical division
2. Experience in the medical tech or healthcare industry is preferred
3. Experience taking features from a hypothesis to delivering value to real users.
4. In-depth knowledge of agile process and principles
5. Strong numerical and advanced analytics and Excel skills
6. Excellent attention to detail to ensure data accuracy
7. Demonstrate proactiveness and problem-solving skills
8. A hands-on team player that thrives in a fast-paced environment
9. Digital & technology savvy

Responsibilities

1. Manage the entire end-to-end process for coordinating, tracking, and reporting on home services to ensure meeting all required objectives including but not limited to cost, quality, efficient utilization of resources, and timeliness.
2. Participate in processes required for the creation and distribution of new home service product variations
3. Manage day-to-day clinical & non-clinical operations; responsible for problem-solving and providing quality care

Key Duties

1. Continuously design and create plans of action that improve reliability and patient safety of home services delivery process while ensuring that the quality of care deliveries are consistent
2. Facilitates smooth collaboration with service providers partners & vendors, oversees the onboarding activities during the go-live process, and advising data operation team claims dispute resolution if happened.
3. Day-to-day management of all care coordinators and caregivers in delivering outstanding & compassionate care to patients,
4. Ensures that every care deliveries are under the supervision and direction of practice managers and accountable for care coordinators & caregiver adherence to KP policies, approved best practices, and regulatory requirements
5. Oversee recruitment, hiring, and training of new caregivers and ensure legal & competency verification is completed
6. Establishing policies and procedures that support high-quality healthcare service, in partnership with medical teams, product teams, customer services teams, and other related structures.
7. Mitigate and optimally manage medical and operational risk, assists in evaluations, conflict, and complaint resolution.

Requirement & Qualifications

1. Require 2-3 years experience in coordinating health practitioners including doctors, nurses, or other health practitioners
2. Experiences working in the areas of healthcare planning and health product line management in the medical tech or healthcare industry is preferred
3. Minimum 1-year working experience in managing care service/program especially in telehealthcare service is preferred
4. Demonstrated leadership skills
5. Strong customer service oriented
6. Assertive and entrepreneurial personality communication skills
7. Proficient in behavioral documentation and quickly analyzing a situation
8. Demonstrate highly compassionate person
9. Self-motivated who enjoyed working with minimum supervisor
10. Bachelor's degree in the health area is preferred