Responsibilities:

1. Menerima setiap pertanyaan dan pendaftaran konsumen dengan tepat dan akurat melalui semua jalur komunikasi yang dimiliki perusahaan seperti chat, telpon, sosial media dan lain lain
2. Merespon pertanyaan konsumen spesifik pada keluhan medis sehingga dapat memberikan solusi dan mengarahkan pada layanan yang sesuai

Key Duties:

1. Menerima pendaftar konsumen untuk produk layanan Klinik Pintar IDI melalui jalur komunikasi yang telah ditentukan (Message Birds/WA, Telp dan lainnya)
2. Memberikan informasi akurat kepada konsumen terkait semua produk layanan yang dimiliki Klinik Pintar IDI
3. Merespon setiap keluhan dan memberikan solusi terbaik kepada konsumen untuk mencapai customer satisfaction
4. Melaporkan kendala atau masukan dari konsumen baik mengenai platform maupun produk layanan kepada team internal terkait agar dilakukan identifikasi dan perbaikan terkait keluhan dan masukan yang disampaikan
5. Menginformasikan kepada konsumen tentang fitur & produk layanan baru yang dimiliki oleh Klinik Pintar IDI
6. Selalu update dengan isu internal terkait perkembangan produk layanan
7. Follow up konsumen untuk memastikan kendala yang dialami telah selesai
8. Memonitor komplain konsumen di sosial media dan menjangkau konsumen tersebut agar mendapatkan solusi atas komplainnya

Requirement & Qualifications:

1. Lulusan sarjana (S1) atau Diploma (D3) Jurusan Keperawatan/Kebidanan/Jurusan lain yang relevan
2. Berpengalaman sebagai customer service di klinik atau rumah sakit lebih disukai
3. Pengalaman bekerja di klinik sebagai perawat atau bidan
4. Dapat menggunakan software & hardware untuk kebutuhan customer service dengan baik (Telp, WA, sosial media, dll)
5. Memahami bagaimana cara kerja customer relationship management
6. Kemampuan komunikasi yang baik dan kemampuan menyelesaikan masalah (Problem Solving)
7. Kemampuan multitasking dalam pekerjaan

Responsibilities:

1. Primary responsible for delivering Klinik Pintar home service treatment included but not limited to Medical test, Vaccine, Consultation and etc.
2. Responsible to coordinating with Care Coordinator related to home service
3. Handle with care and regularly maintenance all company assets related to home service

Key Duties:

1. Traveling to patients homes and deliver their care plans according to Patients need
2. Give standard treatment to the patient such as but not limited to assessment patient condition, vital sign (blood pressure, weight & height measure, etc.)
3. Provide & report medical condition and history patient to electronic medical record
4. Listening to the concerns of family members and answering their questions Work together with other PHS to meet home service needs
5. Educating caregivers and family on the aftercare or ongoing care of the patient. Reporting Pre & Post services to care coordinator
6. Report to Supervisor every update and issue related to home service

Requirement & Qualifications:

1. Male/ Female
2. Nursing and Midwifery graduate Have an Active Registration Certificate (STR)
3. Have a private vehicle (motorbike) & driving license (SIM C)
4. Have active health insurance in the form BPJS Kesehatan & BPJS Ketenagakerjaan
5. Strong Interpersonal & Communication skills

Benefit: Rp. 200.000/Month Partnership fees plus Medical Treatment incentive base on number of service

Requirements:

• Proven working experience as HR Head, HR Manager, or other HR executive roles
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or other related fields

Requirements:

• Final-year college students that are pursuing a degree in psychology, Human Resources Management or other relevant fields (we are also opened for fresh graduates that up for experiences the most)
• Excellent verbal and written communication skills
• Possess high level of curiosity in things
• Eager to be involved in discussions and research and drive to conquer challenges
• Tech savvy and strong in administrative tasks
• Familiarity with social media, resume databases, and professional networks (LinkedIn, Indeed, TechInAsia, etc.) is a plus

Project: Layanan Isolasi Mandiri COVID

Requirements:

• Proven ability to handle project and coordinate with all stakeholders to make sure every aspect of the project going smoothly
• Doctor practitioner
• Experience as a medical doctor in clinic or hospital
• Have experience as a coordinator, leader, or other related roles is advantageous
• Excellent written and verbal communication skills